Terms of Service

1. Acceptance of Terms

These Terms of Service govern your use of the website operated by ZASS Carpets & Mats Pvt. Ltd. If you do not agree with any part of these terms, you may not use our services or purchase our products.

2. User Accounts & Responsibilities

When creating an account on ZASS Carpets, you are required to provide accurate, complete, and current information. You are solely responsible for:

• Maintaining the confidentiality of your account credentials (username and password).
• All activities that occur under your account.
• Notifying us immediately of any unauthorized access to your account.

3. Orders, Pricing & Payments

We strive to provide accurate product descriptions and pricing. However, errors may occur. By placing an order, you agree to the following:

• All product prices are subject to change without prior notice.
• We reserve the right to refuse or cancel any order for any reason, including inaccuracies or errors in product or pricing information.
• Payments are securely processed via verified third-party gateways (Stripe, Razorpay). Orders are only confirmed once payment is successfully authorized.

4. Product Representation & Disclaimers

We make every effort to display the colors, textures, and details of our carpets and mats as accurately as possible. However, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be completely accurate. Minor variations in handmade or specialized products are normal and not considered defects.

5. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our platform shall be subject to the exclusive jurisdiction of the courts located in Uttar Pradesh, India.

If you have any questions regarding these Terms of Service, please contact our support team at care@zasscarpet.com.